Privacy Policy

Expected Result Technical Services Corporation ("ER Tech", "we") respects your privacy. This policy explains what personal information we collect through ertechservices.ca, why, and what your choices are. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

• Information you send us. When you use the quote request or health-check form, or email us, we receive what you enter: your name, company, email address, phone number, site address and the details of your request.
• Basic server logs. Our web server records standard technical data such as IP address, browser type and the pages requested. We use this to keep the site secure and working.

We do not use cookies, analytics or advertising trackers on this site, and we do not sell personal information.

Why we collect it

We use your information only to respond to your request, prepare quotes, deliver and support our services, and meet our legal and licensing obligations.

Who we share it with

• Service providers. Our web forms are delivered by a third-party form service (Web3Forms) and our email runs on Microsoft 365. These providers process information on our behalf and may store or process it outside Canada, where it is subject to the laws of that country.
• When the law requires it.

We do not share your information with anyone else without your consent.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected, or as required by law, and then delete or anonymize it.

How we protect it

We are a security company and treat your information accordingly: access is limited to staff who need it, and our systems are protected with current technical safeguards.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its further use. We will respond within the time PIPA requires.

Contact

Privacy Officer, Expected Result Technical Services Corporation
Email: safety@ertechservices.ca

If we cannot resolve a concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia.